iMedicalConsult ("we", "us", "our") is committed to protecting your privacy. iMedicalConsult’s mission is, and always will be, “Patients First”. We understand, acknowledge and respect any individual’s right to privacy and the concerns one may have in regard to privacy and security. We recognize the importance of protecting the privacy of information provided by our patients, as well as, general users of our website.
A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.
In addition, iMedicalConsult does not share any personally identifiable information of any individual with any third party unrelated to iMedicalConsult, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.
Our website contains form through which users may request second opinion from our medical experts. Correct telephone numbers, email addresses, address are required so that we can supply requested information to you.
After you fill out a form, we may contact you with follow-up information. We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit card information). We do not save this personal information for any other reason. The company is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.
Security of your information
Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. We periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. We have in place a security program that seeks to mitigate this risk substantially.
When you submit a case about your medical condition through the Website, we collect and use the information you include in your case-including any information about a medical condition that you may be asking about-for the purpose of connecting you with someone who can help answer your concerns or direct to you additional resources that may be of assistance.
When you contact us with an enquiry, comment or complaint, you may be asked for information that identifies you (such as your name or email address) along with additional information we need to help us confirm your identity (if necessary), and to promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service and service offerings.
Disclosure of Personal Information
We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.
Medical case details
When you submit a case through the Website, we may disclose your details such as name, gender, and age group and medical to a medical professional for the purposes of enabling the medical professional to review your case, general information about you, and answer your concerns or direct you to additional resources.
iMedicalConsult our affiliates and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable laws of India or other law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, or as otherwise permitted by law.
The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.
Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.
Contacting our Privacy Officer